Return Policy
Return Policy – Buybycart.com
At Buybycart.com, your satisfaction is our priority. We strive to ensure that every product you receive meets your expectations. However, if you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Return:
You can request a return within 7 days of receiving your order.
The product must be unused, unworn, unwashed, and in its original packaging with all tags and accessories intact.
Certain items like innerwear, personal care products, and perishable goods are non-returnable for hygiene reasons.
2. Return Process:
To initiate a return, please contact our support team at info@buybycart.com with your order details and reason for return.
Once your request is approved, our team will guide you through the return process and pickup (if available in your area).
3. Refund or Replacement:
After we receive and inspect the returned item, we’ll process your refund or replacement as per your preference.
Refunds are initiated within 5–7 business days to your original payment method.
4. Damaged or Wrong Item:
If you receive a damaged, defective, or wrong item, please inform us within 48 hours of delivery with photos or videos as proof.
5. Contact Us:
For any queries related to returns or refunds, reach out to us at info@buybycart.com — we’re always happy to help.
At Buybycart.com, we believe in keeping things simple, transparent, and customer-friendly — because your trust means everything to us.
